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Career Details
GENERAL JOB DESCRIPTION:
The RSR Case Worker is responsible for the delivery of culturally sensitive family preservation services which insures the safety of family members, empowers the adults in the family to properly care for the family’s children and prevent the unnecessary out of home placement of the family’s children. The Case Worker provides at least four hours of services per week to the family in the family’s home and/or home community. Responsible for case documentation and for maintaining weekly contact via phone and/or e-mail with the assigned DHS Intake Worker, the RSR Case Worker also assists in assuring continuous program compliance with external licensing and regulatory agencies and works with the Program Supervisor in program development, implementation and evaluation.
ESSENTIAL FUNCTIONS
The RSR Case Worker carries a caseload of five (5) families and provides family assessment, casework counseling, home visits (minimum of 2 per week) with the family, service linkage, monitoring and documentation of case activities.
Safety Assurance Responsibilities:
• Make the first home visit within 24 hours of the referral;
• Assess the safety of family members during each contact with or on behalf of the family;
• Immediately notify the RSR Program Director and the Department of Human Services when safety of any family member cannot be assured;
• Provide 24 hour emergency “on call” services to assigned families;
• Conduct crisis intervention sessions with families as needed;
• Arrange for emergency respite if necessary to ensure the safety of a youth in the family, when appropriate;
• When transporting family members, follow safe driving procedures.
Assessment Responsibilities:
• Explore family strengths and resources utilizing the Rapid Service Response Family Assessment Form;
• Assist the family in identifying specific problems which adversely effect family functioning and threaten the break up of the family;
• Assist the family in developing a RSR Service Agreement, by the end of the first week of service;
• Review the RSR Service Agreement weekly with family members to assess progress made.
Counseling Responsibilities:
• Provide meaningful learning experiences related to needs included on the RSR Service Agreement i.e. parenting skills, stress management, communication skills, anger management, child development, budgeting, housekeeping, personal care, employment searches, meal planning, organizational skills;
• Emphasize the short term nature (60 days) of the intervention;
• Provide hard services as needed and appropriate to improve family morale and reduce family stress.
Monitoring Responsibilities:
• Monitor the safety of the family’s children by observing children and family functioning;
• Consistently monitor the family’s ability to meet basic needs;
• Monitor school attendance and performance of all youths via contact with school officials and receipt of report cards;
• Assist the family in obtaining basic needs, as needed;
• Monitor the family’s use of services by maintaining contact with other service providers.
Liaison Responsibilities:
• Assist the family in identifying and accessing community resources to meet current needs and ensure future need fulfillment;
• Refer family members to programs and services as quickly as possible after the need is identified;
• Maintain weekly contact with the DHS Intake Worker via phone and/or e-mail to discuss case status;
• Insure family members receive routine care as recommended by medical professionals;
• Maintain and document regular contact with other providers working with the family;
• Keep RSR team members aware of progress and problems with assigned families.
Administrative and Quality Assurance Responsibilities:
• Maintain record keeping and documentation procedures on each assigned family according to program policies and procedures and regulatory criteria;
• Treat family members, community residents, DHS Workers and other service providers as primary consumers of the RSR Case Worker’s services by responding to all complaints/concerns in a supportive and timely manner;
• Participate in weekly team meetings and weekly individual supervisory sessions;
• Participate in a minimum of forty (40) hours of training related to position responsibilities annually;
• Assist in the development of old and the revision of existing program policies and procedures;
• Participate in evaluations by external agencies, as needed.
STATUS: Exempt
PHYSICAL AND MENTAL REQUIREMENTS:
High energy person needed, moderate physical exertion required. Ability to maintain composure in crisis with youth and adults, ability to restrain youth physically and in accordance with accepted agency guidelines. Computer knowledge, including Word, Excel and database applications preferred.
NORMAL WORKING HOURS:
Flexible forty (40) hour week. Evening and/or weekend
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